Permanent: 1693 Ithaca Dr, Naperville, IL 60565
(C) 201-667-3070 • firstname.lastname@example.org
Old Navy Naperville, IL
Shipment Specialist/Cashier October 2008 – January 2011
- Demonstrated communication skills and attention to detail to enhance the customer experience.
- Utilized cash register to process transactions and balanced the drawer.
- Successfully executed the shipment process and presentation of merchandise with the shipment team.
Olive Garden Downers Grove, IL
Service Professional/Certified Trainer November 2011 – Present
- Works in fast-paced, customer service- and teamwork-centered environment.
- Adheres to sanitation and safety control policies to protect other team members and customers.
- Maintains a professional and friendly line of communication with customers.
- Responsible for handling cash transactions effectively and balancing the drawer to ensure there are no shortages.
- As a certified trainer, ensures other members of the service team are equipped with the knowledge needed to properly serve customers and uphold service standards of the restaurant.
- As a service professional, assisted the service team and worked with management to improve sales.
- Microsoft Word, Outlook, Excel, and PowerPoint proficiency
- Adobe Creative Cloud proficiency.
- Experience with WordPress
- Bi-lingual: fluent in Spanish and English
- Typing speed: 35 WPM
- Ability to complete data entry with 10 key by touch